The Results Are In...
If you haven’t already heard… HRO Today’s Baker’s Dozen Customer Satisfaction Ratings for Screening Providers have been released and EBI is ranked again as a top screening provider for the 5th Year. And what makes this accomplishment even more exciting is that their findings are heavily weighted on customer satisfaction survey data and this year's competition was tougher than ever. That’s right! It’s our customers that rated us among the best of the best again for the 5th year. The categories surveyed were as follows:
Breadth of Service
This includes the amount and range of products that we offer. Clearly, EBI has a comprehensive list of Background Screening services and our clients took notice of how that helps them. Add to this list all the Drug Screening and Occupational Healthcare solutions and you can see why EBI ranks so highly.Size of Deals
EBI's clients range in size from small to large to fortune 100. We continue to make headway in the marketplace with innovative programs and custom solutions for each new client. It’s that agility that has allowed us to help so many different companies in so many different industries around the world.Quality of Service
This just happens to be our favorite category in the HRO Baker’s Dozen. Yes, we offer great services and solutions. Yes, we offer them to clients of all sizes and types. And Yes, we offer them with attention to detail, accuracy, speed and near perfect delivery from a talented, dedicated customer service team.